Medical Front Desk & Scheduling Specialist

COLON & RECTAL SURGEONS; Bloomfield (CT); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Health insurance

Paid time off

Short term disability

Life insurance

Profit sharing

401K options

Job summary

Colon & Rectal Surgeons of Greater Hartford (CRSGH) is seeking a friendly, organized medical receptionist to join our practice in Bloomfield, CT. The role focuses on answering phones, scheduling patients, and front-desk tasks with occasional medical assistant coverage as needed.

The candidate will work Monday–Friday, 8:30 AM–5:00 PM, with occasional coverage at South Windsor. You will join a collaborative team dedicated to patient-centered care and a smooth-running office.

Qualifications

• Prior experience as a medical receptionist or healthcare front office.
• Medical Assistant training is required to provide MA coverage.
• Familiarity with EPIC.
• Knowledge of medical insurance, co-pays, and prior authorization processes.
• Strong communication and interpersonal skills with a patient-centered approach.
• Ability to multitask and stay organized in a fast-paced clinical environment.
• Comfortable working in a busy telephone and scheduling environment.
• Flexible and willing to assist with different responsibilities based on needs.
• High school diploma or equivalent.
• Professional, reliable, and a strong team player.
• Good judgment and problem-solving with excellent customer service.

Responsibilities

• Greet and check in patients in a professional and compassionate manner.
• Schedule, confirm, and manage patient appointments.
• Answer and route incoming phone calls.
• Manage scan/fax folders and route messages to providers and staff.
• Verify patient insurance eligibility and collect co-pays at time of service.
• Maintain and update accurate patient records in EPIC.
• Coordinate referrals, authorizations, and communication with other providers.
• Keep front desk and waiting area organized and welcoming.
• Provide occasional medical assistant coverage during staff absences.
• Provide occasional coverage at South Windsor office when needed.

Skills

Patient communication

Multitasking

Scheduling

Front desk

EPIC

Insurance knowledge

Team player

Customer service

Education

High school diploma or equivalent

Tools

EPIC software

Job description

Colon & Rectal Surgeons of Greater Hartford (CRSGH) is seeking a friendly, organized medical receptionist to join our practice in Bloomfield, CT. The role focuses on answering phones, scheduling patients, and front-desk tasks with occasional medical assistant coverage as needed.

The candidate will work Monday–Friday, 8:30 AM–5:00 PM, with occasional coverage at South Windsor. You will join a collaborative team dedicated to patient-centered care and a smooth-running office.