Medical Front Desk Specialist: Scheduling & Patient Flow

ADP, Inc.; Fairfax (VA); On-site; USD 32,000 - 40,000; Full time

Job summary

Fairfax Colon & Rectal Surgery (FCRS) is seeking a full-time Medical Receptionist for our Loudoun office, co-located within Inova Loudoun Hospital. The role supports the administrative team with scheduling, patient check-in, insurance verification, and daily office operations.

You will work closely with clinicians and staff to ensure smooth patient flow, accurate record-keeping, and timely communication of information across departments. Strong communication and multitasking are essential.

Qualifications

• High school diploma or equivalent.
• 1–3 years’ experience in a healthcare setting preferred.
• Knowledge of medical terminology.
• Proficiency with computers, Microsoft applications, and EHR systems.
• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.

Responsibilities

• Schedule appointments and update patient demographics and insurance information.
• Verify insurance eligibility and process referrals as needed.
• Check-in/out patients and collect payments (co-pays, balances).
• Route and document patient phone calls and portal messages.
• Open/close procedures and daily reporting.
• Maintain patient electronic medical records and support clinical team with daily schedules.

Skills

Medical terminology

Customer service

Multitasking

EHR proficiency

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR) systems

Job description

Fairfax Colon & Rectal Surgery (FCRS) is seeking a full-time Medical Receptionist for our Loudoun office, co-located within Inova Loudoun Hospital. The role supports the administrative team with scheduling, patient check-in, insurance verification, and daily office operations.

You will work closely with clinicians and staff to ensure smooth patient flow, accurate record-keeping, and timely communication of information across departments. Strong communication and multitasking are essential.