Medical Receptionist-Surgery

ADP, Inc.; Fairfax (VA); On-site; USD 32,000 - 40,000; Full time

Job summary

Fairfax Colon & Rectal Surgery (FCRS) is seeking a full-time Medical Receptionist for our Loudoun office, co-located within Inova Loudoun Hospital. The role supports the administrative team with scheduling, patient check-in, insurance verification, and daily office operations.

You will work closely with clinicians and staff to ensure smooth patient flow, accurate record-keeping, and timely communication of information across departments. Strong communication and multitasking are essential.

Qualifications

• High school diploma or equivalent.
• 1–3 years’ experience in a healthcare setting preferred.
• Knowledge of medical terminology.
• Proficiency with computers, Microsoft applications, and EHR systems.
• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.

Responsibilities

• Schedule appointments and update patient demographics and insurance information.
• Verify insurance eligibility and process referrals as needed.
• Check-in/out patients and collect payments (co-pays, balances).
• Route and document patient phone calls and portal messages.
• Open/close procedures and daily reporting.
• Maintain patient electronic medical records and support clinical team with daily schedules.

Skills

Medical terminology

Customer service

Multitasking

EHR proficiency

Education

High school diploma or equivalent

Tools

Electronic Health Records (EHR) systems

Job description

Fairfax Colon & Rectal Surgery (FCRS) is seeking a full-time Medical Receptionist to join our growing administrative team at our Loudoun office, co-located within Inova Loudoun Hospital.

Since 1984, FCRS has evolved into the l argest single-specialty colorectal practice in the Northern Virginia/DC Metro area, consisting of ten colorectal surgeons, two physician assistants, and one nurse practitioner, while servicing five office locations throughout Northern Virginia. We have accomplished this by serving our patients, employees, and healthcare community with integrity, leadership and commitment to excellence. Our mission is to provide the highest quality, innovative, coordinated colorectal care for all of our patients.

Primary Responsibilities:

• Scheduling appointments, including updating patient demographics, insurance information and insurance verification.
• Verifying daily schedule insurance verification and eligibility corrections.
• Managing/tracking incoming office referrals.
• Obtaining insurance referrals when required.
• Greeting and accurately checking-in patients.
• Collecting patient financial responsibilities and accurately posting such payments (co-pays, deductibles, outstanding balances, etc.)
• Checking patients out and scheduling follow-up appointments when necessary.
• Answering, routing and documenting patient phone calls and portal messages.
• Performing opening and closing procedures including daily reporting.
• Assisting the clinical team with monitoring and managing daily schedules and organizing patient flow.
• Documenting and communicating patient information to appropriate personnel/departments.
• Assisting in managing/routing incoming fax documents.
• Participating in practice education activities, meetings, and ongoing training.
• Managing patient electronic medical records.

Requirements:

• High school diploma or equivalent
• Preferably 1-3 years’ experience working in a healthcare setting
• Knowledge of medical terminology
• Proficiency in using computers, Microsoft applications, and electronic health record systems
• Excellent communication and interpersonal skills
• Detail-oriented
• Ability to multitask and work in a fast-paced environment
• Ability to work well with others in a team environment