Medical Front Desk Specialist | Scheduling & EMR

Voyage Healthcare MN; Maple Grove (MN); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Sign-On Bonus

PTO

Paid Holidays + Birthday Floating Holy

Long Term Disability Insurance (LTD)

Short-Term Disability Insurance (STD)

Company Paid Life Insurance

Retirement Benefits with 401(k) Match

Education Assistance

Employee Assistance Program (EAP)

Job summary

Voyage Healthcare is seeking a highly organized Front Desk Medical Receptionist to join our Maple Grove, MN clinic. You will greet patients, manage scheduling, and handle patient records, contributing to a smooth, patient-centered front desk operation.

The role is full-time, with Monday–Friday shifts from 7:00 AM to 5:00 PM (rotating shifts including closing). A $1,000 sign-on bonus is available, paid in three installments.

Qualifications

• High school diploma or equivalent.
• 1-3 years of medical clinic experience.
• Proficiency with electronic medical record systems (EMR).

Responsibilities

• Create a welcoming and professional environment by greeting visitors and patients in-person and by phone.
• Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics.
• Verify patient information with confidentiality; collect co-pays and outstanding balances.
• Schedule follow-up appointments and procedures as needed.
• Communicate with patients and families to ensure completion of required forms.
• Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards.
• Travel to other clinic locations to provide front desk support as needed.
• Performs other related duties as assigned.

Skills

Customer service

Communication

EMR proficiency

Multitasking

Education

High school diploma or equivalent

Job description

Voyage Healthcare is seeking a highly organized Front Desk Medical Receptionist to join our Maple Grove, MN clinic. You will greet patients, manage scheduling, and handle patient records, contributing to a smooth, patient-centered front desk operation.

The role is full-time, with Monday–Friday shifts from 7:00 AM to 5:00 PM (rotating shifts including closing). A $1,000 sign-on bonus is available, paid in three installments.