Medical Front Desk Specialist – Scheduling and Check-In

Conemaugh Health System, Duke LifePoint Healthcare; Johnstown (Cambria County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision benefits

401K plan

Paid Time Off (PTO)

Employee Assistance Program (EAP)

Tuition Reimbursement/Assistance

Professional Development and Growth

Job summary

Conemaugh Health System is seeking a Front Office Assistant to support Physicians by delivering excellent customer service and directing patients in the office. The role involves front desk duties, patient check-in/check-out, scheduling, and billing support across multiple locations.

The ideal candidate has a High School Diploma, and preferred certifications in Medical Secretary/MOA/MOT with knowledge of ICD-10/CPT coding and medical terminology. Travel to satellite locations may be required.

Qualifications

• High School Diploma required.
• Preferred: Certification of Medical Secretary, MOA or MOT; CPR certification.
• Knowledge of ICD-10/CPT coding and medical terminology preferred.

Responsibilities

• Answers phones with a pleasant demeanor and professional appearance.
• Schedules patient appointments per provider routine.
• Updates demographic and insurance information at visits.
• Performs patient check-in and check-out processes.
• Obtains ABN information for billing purposes.
• Ensures patients receive needed orders at checkout or scheduling.
• Collects co-payments and posts payments to accounts.
• Completes End of day processes per revenue cycle guidelines.
• Manages front desk queues and scans documents to patient charts.
• Completes/faxes forms and obtains provider signatures.
• Drives to satellite locations as needed.

Education

High School Diploma

Job description

Conemaugh Health System is seeking a Front Office Assistant to support Physicians by delivering excellent customer service and directing patients in the office. The role involves front desk duties, patient check-in/check-out, scheduling, and billing support across multiple locations.

The ideal candidate has a High School Diploma, and preferred certifications in Medical Secretary/MOA/MOT with knowledge of ICD-10/CPT coding and medical terminology. Travel to satellite locations may be required.