Front Desk Representative

Lifepoint Health; Johnstown, Northern (Cambria County, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health & 401K Benefits

Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Professional Development

Job summary

Conemaugh Physician Group, part of Lifepoint Health, seeks a full-time Front Office Assistant for the Vascular Surgery Department in Johnstown, PA. You will manage front desk duties, schedule appointments, collect co-pays, and support billing and charting processes.

The role requires a High School Diploma with preferred certifications in Medical Secretary/MOA/MOT and CPR, plus knowledge of ICD-10/CPT coding and medical terminology.

Qualifications

• High School Diploma is required.
• Certification of Medical Secretary, MOA or MOT is preferred.
• CPR certification is preferred.
• Knowledge of ICD-10/CPT coding is preferred.
• Medical terminology knowledge is preferred.

Responsibilities

• Answers phones with a pleasant demeanor and professional standards.
• Schedules patient appointments per provider routine.
• Updates demographic/insurance information at each visit.
• Performs patient check-in and check-out processes.
• Obtains ABN information for proper billing.
• Ensures patients receive needed orders at checkout/schedules.
• Collects co-payments and posts payments to the patient account.
• Completes End of Day processes per guidelines.
• Manages front desk queues and scans documents to charts.
• Faxes forms and obtains provider signatures.
• Assists with new staff orientation.
• Travels to satellite locations.

Education

High School Diploma

Certification of Medical Secretary/MOA/MOT

CPR certification

ICD-10/CPT coding knowledge

Medical terminology

Job description

Schedule: Monday - Friday 8A-4P

Conemaugh Physician Group is seeking a full-time Front Office Assistant for our Vascular Surgery Department. The FOA is responsible for assisting Physician's in providing good customer service and direction to all patients within the CPG physician office. This ensures quality health care and patient satisfaction to meet the needs of patient care within the Physician's office. This position has contact with adolescent patients through geriatric patients.

Who We Are:

People are our passion and purpose. Conemaugh Health System, of Duke LifePoint Healthcare, is the largest healthcare provider in west central Pennsylvania, serving over a half-million patients each year through the Conemaugh Physician Group and Medical Staff, a network of hospitals, specialty clinics and patient focused programs. Conemaugh Health System employs over 5,000 clinical and non-clinical staff, and over 450 physicians committed to providing the ideal patient experience.

Where We Are:

The city of Johnstown is home to high-performing schools and safe, affordable neighborhoods that make working, living, and raising a family special. There are many opportunities for educational advancement including the University of Pittsburgh at Johnstown, Saint Francis University, and Mount Aloysius College.

Why Choose Us:

• Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
• Competitive Paid Time Off / Extended Illness Bank package for full-time employees
• Employee Assistance Program - mental, physical, and financial wellness assistance
• Tuition Reimbursement/Assistance for qualified applicants
• Professional Development and Growth Opportunities
• And much more...

Essential Responsibilities:

Answers phones, displaying a pleasant demeanor and employing organizational standards.

Schedules patient appointments per provider routine.

Updates demographic/insurance information at each visit.

Performs patient check in and check out processes.

Responsible for obtaining ABN information so visits can be billed appropriately.

Ensures patients get any needed orders when checking out/ schedules as needed.

Collects co-payments at time of service and accurately post payments to patient account

Completes the End of day process per DLP Conemaugh Physician Practices Revenue Cycle Guidelines following DLP Conemaugh Physician Practices Segregation of Duties policy.

Works front desk queues.

Scans documents to the patient's chart.

Completes/ faxes forms, obtain provider signatures.

Controls Drug Representative Traffic flow.

Orients new staff as assigned.

Travels to satellite locations.

Job Qualifications:

Education:

Required:High School Diploma.

Preferred:Certification of Medical Secretary, Medical Office Assistant or Medical Office Technician, knowledge of ICD-10/CPT coding, medical terminology.

Experience:

Preferred:Experience working in the medical field either in a Physician's office, clinic, comparable related medical setting.

Certification/Licensure/Registration:

Preferred:Certification of a Medical Secretary, MOA or MOT; CPR certification.

Conemaugh Health System is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.