Medical Front Desk-Skyview

The Vancouver Clinic, Inc. P.S.; United States; Presencial; USD 25 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Dental

Vision

Life Insurance

AD&D

Long-term Disability

HSA

FSA

Employee Assistance Program

401k

Employer matching 4%

Resumo da oferta

Vancouver Clinic is seeking a Front Desk Representative for the Skyview location to greet patients and families, collect co-pays, and manage insurance information while scheduling appointments. You will answer calls and support a fast-paced team with a friendly, professional demeanor.

Requirements include a high school diploma, at least 1 year of customer service, and preferably medical front office experience; familiarity with Epic is a plus and strong keyboarding skills are essential.

Qualificações

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsabilidades

• Greet and assist patients and families with a friendly demeanor.
• Collect co-pays and verify insurance information.
• Answer phone calls and schedule appointments.
• Provide excellent customer service to patients and families.

Conhecimentos

Customer service

Phone skills

Scheduling appointments

Team player

Multitasking

Formação académica

High School Diploma or equivalent

Ferramentas

Epic

Descrição da oferta de emprego

Front Desk Representative – Vancouver Clinic

Vancouver Clinic is looking for a Front Desk Representative to join our Skyview team! To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients.

Responsibilities include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, and scheduling appointments.

• Providing excellent customer service to our patients by welcoming and greeting patients and their families
• Collecting co-pays
• Obtaining and completing insurance information
• Answering phone calls
• Scheduling appointments

If you can multitask, work well with others as part of a team, and maintain a positive attitude while working in a fast-paced environment, we want you on our team!

Requirements

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Location & Schedule

Location: Skyview (14019 NE 10th Avenue #620 Vancouver, WA 98685)

Schedule: Monday-Thursday from 8:30am-5:30pm, Friday from 8:00am-5:00pm

Pay

Hiring range generally between $18.00/hour to $21.37/hour, and placement in the range depends on an evaluation of experience.

Pay Range: $17.31 - $24.24

Benefits

• medical
• dental
• vision
• life insurance
• AD&D
• long term disability
• health savings account
• flexible spending account
• employee assistance program
• multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
• 401k retirement plan
• employer matching contribution up to 4%

Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment.

Eligibility for benefits is dependent on factors such as position type and FTE.

Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE.

Equal Opportunity & Diversity

Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.

About Us

Vancouver Clinic CARES! Compassion. Advocacy. Respect. Excellence. Safety.

Our mission is to provide a culture of compassion and respect for our patients and for one another, while delivering excellent high-quality care. Our employees are vital to our growth and progress, and with that objective we embrace diversity and endeavor to create conditions that provide everyone with an equal opportunity to succeed in a safe environment.