Medical Front Desk Pro - Friendly, Fast-Paced Office

The Vancouver Clinic; Avenue (MD); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Total Rewards Program

401k with employer match up to 4%

Job summary

The Vancouver Clinic is seeking a Front Desk Representative for our 87th Ave location to provide friendly, efficient service to patients and families as they check in, schedule appointments, and handle co-pays.

Ideal candidates will have at least one year of customer service and medical front office experience, strong phone and keyboarding skills, and familiarity with Epic. The role offers a Monday–Friday daytime schedule and a comprehensive benefits package.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required.
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Responsibilities

• Welcoming and greeting patients and their families.
• Collecting co-pays, obtaining and completing insurance information.
• Answering phone calls and scheduling appointments.
• Multitasking, working well with others in a fast-paced environment.

Skills

Customer service

Phone skills

Keyboarding

Education

High School Diploma or equivalent

Tools

Epic

Job description

The Vancouver Clinic is seeking a Front Desk Representative for our 87th Ave location to provide friendly, efficient service to patients and families as they check in, schedule appointments, and handle co-pays.

Ideal candidates will have at least one year of customer service and medical front office experience, strong phone and keyboarding skills, and familiarity with Epic. The role offers a Monday–Friday daytime schedule and a comprehensive benefits package.