Medical Front Desk Specialist – Patient Care & Scheduling

University Eye Specialists P C; New York (NY); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

401k

Profit sharing

Medical insurance

Dental insurance

Life insurance

Job summary

University Eye Specialists, P.C. in New York, NY is seeking a friendly Medical Receptionist to greet patients, activate files, and move patients through a pre-determined appointment schedule, ensuring an outstanding patient experience.

Responsibilities include scheduling calls, check-in, triaging concerns, preparing charts, obtaining authorizations, and scanning documents into the EHR. The ideal candidate has strong phone skills, customer service experience, and basic computer proficiency.

Qualifications

• High School Diploma/ GED Required.
• Associates or Certification in Medical Receptionist Preferred.
• 2-3 Years of Customer Service Experience.
• Excellent Phone Skills (Prior Receptionist or call center experience preferred).
• Prior Medical Experience Preferred.
• Advanced Computer Skills Required.

Responsibilities

• Making and confirming appointments over the phone.
• Checking patients in as they arrive.
• Triaging patient concerns.
• Prepping Charts.
• Obtaining authorizations for exams from insurance companies.
• Scanning documents into the electronic health record system.

Skills

Phone skills

Customer service

Computer skills

Education

High School Diploma or GED

Associates or Certification in Medical Receptionist

Job description

University Eye Specialists, P.C. in New York, NY is seeking a friendly Medical Receptionist to greet patients, activate files, and move patients through a pre-determined appointment schedule, ensuring an outstanding patient experience.

Responsibilities include scheduling calls, check-in, triaging concerns, preparing charts, obtaining authorizations, and scanning documents into the EHR. The ideal candidate has strong phone skills, customer service experience, and basic computer proficiency.