Medical Front Desk Specialist (Check-In)

Summit Medical Group, P.L.L.C.; Knoxville (TN); On-site; USD 21,000 - 28,000; Full time

Job summary

Halls Family Physicians, a division of Summit Medical Group, is hiring a Check-in Clerk for the Knoxville, TN location. The role supports patient flow by greeting, registering, collecting copays, and routing messages to staff.

This is a full-time, on-site position with occasional late and Saturday clinics every six weeks. The ideal candidate has a High School Diploma or equivalent and at least six months to one year of medical office experience, with strong customer service and computer skills.

Qualifications

• High school diploma or equivalent required.
• 1 year of medical office experience preferred; 6 months required.
• Strong customer service and communication skills essential.
• Familiarity with scheduling, registration, and chart updates.

Responsibilities

• Greet and check-in patients; verify and update information in records.
• Process patient registration and collect copays and balances due.
• Route messages to appropriate staff; answer and screen calls.

Skills

Customer service

Registration

Phone etiquette

Scheduling

Data entry

Medical office procedures

Verbal communication

Education

High School Diploma or Equivalent

Tools

Medical office software

Job description

Halls Family Physicians, a division of Summit Medical Group, is hiring a Check-in Clerk for the Knoxville, TN location. The role supports patient flow by greeting, registering, collecting copays, and routing messages to staff.

This is a full-time, on-site position with occasional late and Saturday clinics every six weeks. The ideal candidate has a High School Diploma or equivalent and at least six months to one year of medical office experience, with strong customer service and computer skills.