Healthcare Front Desk Clerk - Patient Check-In & Scheduling

Summit Medical Group; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Medical Group's Halls Family Physicians in Knoxville, TN is seeking a Check-in Clerk to manage patient check-ins, update records, and coordinate with staff. This on-site, full-time position involves front office duties, scheduling, and patient communication in a busy primary care setting.

The ideal candidate has a High School Diploma or equivalent, with about a year of medical office experience preferred. Occasional late clinics and a Saturday clinic every six weeks are required.

Qualifications

• High School Diploma or equivalent required.
• One year of experience in a medical office setting preferred; six months required.

Responsibilities

• Greets and checks-in patients, verifies and updates information, and collects copays.
• Assists patients with ambulatory needs and provides customer service.
• Maintains computerized scheduling and adheres to office policies.
• Files charts, coordinates lab work, and handles messages and calls.
• Knowledge of medical office procedures and computer systems.

Skills

Front desk

Customer service

Scheduling

Phone etiquette

Medical office procedures

Education

High School Diploma or equivalent

Job description

Summit Medical Group's Halls Family Physicians in Knoxville, TN is seeking a Check-in Clerk to manage patient check-ins, update records, and coordinate with staff. This on-site, full-time position involves front office duties, scheduling, and patient communication in a busy primary care setting.

The ideal candidate has a High School Diploma or equivalent, with about a year of medical office experience preferred. Occasional late clinics and a Saturday clinic every six weeks are required.