Medical Front Desk Specialist

SCA Health; Tallahassee (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

SCA Health in Tallahassee, FL is seeking a medical front desk clerk to support patient flow at our outpatient facility. You will greet patients, collect and verify demographics and insurance details, and handle calls and communications with clinical and administrative teams.

The role also includes processing payments, reconciling deposits, and keeping the lobby organized. A high school diploma, basic computer skills, and solid communication are required; bilingual ability is a plus.

Qualifications

• High school diploma or equivalent.
• Two years of medical clerical experience.
• Basic knowledge of medical terminology.
• Basic computer skills and familiarity with medical software.
• Bilingual preferred.
• Strong communication skills.

Responsibilities

• Greet and communicate with patients and visitors within the facility.
• Answer incoming calls to the facility.
• Register patients and verify identity, demographics, financial and insurance information.
• Communicates with other business office and clinical departments.
• Open mail and distribute.
• Accept and record patient cost share payments.
• Prepare and reconcile daily deposits.
• Maintain clean and tidy lobby area.
• Verify vendor and visitor sign in.
• Patient chart preparation.

Skills

Strong communication skills

Education

High school diploma or equivalent

Tools

Medical software

Job description

SCA Health in Tallahassee, FL is seeking a medical front desk clerk to support patient flow at our outpatient facility. You will greet patients, collect and verify demographics and insurance details, and handle calls and communications with clinical and administrative teams.

The role also includes processing payments, reconciling deposits, and keeping the lobby organized. A high school diploma, basic computer skills, and solid communication are required; bilingual ability is a plus.