Medical Front Desk Specialist

Community Health Centers of the Central Coast, Inc.; Santa Maria (CA); On-site; USD 46,000 - 48,000; Full time

Job summary

Community Health Centers of the Central Coast, Inc. is seeking a Receptionist - Medical to support the Administration department. You will greet patients, manage provider schedules, assist with registration, and collect payments to ensure smooth clinic flow.

The role requires professionalism, punctuality, good communication, and adherence to HIPAA; some medical terminology knowledge is desirable; bilingual skills a plus; California driver license may be needed.

Qualifications

• High school diploma or GED required.
• Minimum one year of customer service in a medical setting.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology is desirable.
• Bilingual in English and another language desirable.
• Certificate in Medical Front Office procedures desired.
• California Driver's License (Class C) required.
• CPR (BLS-C) preferred.

Responsibilities

• Greet patients in a professional and courteous manner.
• Manage provider schedules to ensure access and efficiency.
• Assist patients through the registration process and collect co-payments.
• Verify demographic and payer data in the practice management system.
• Answer telephones promptly and provide quality customer service using standard etiquette.
• Maintain HIPAA compliance and confidentiality.

Skills

Customer service

Verbal communication

Written communication

Professionalism

Bilingual (desirable)

Education

High school diploma or GED

Tools

EHR

Microsoft Office

Word processing

Spreadsheets

Email

Job description

Community Health Centers of the Central Coast, Inc. is seeking a Receptionist - Medical to support the Administration department. You will greet patients, manage provider schedules, assist with registration, and collect payments to ensure smooth clinic flow.

The role requires professionalism, punctuality, good communication, and adherence to HIPAA; some medical terminology knowledge is desirable; bilingual skills a plus; California driver license may be needed.