Medical Front Desk Specialist

Community Health Centers of the Central Coast; United States; On-site; USD 43,680 - 48,152; Full time

Job summary

Community Health Centers of the Central Coast is seeking a Receptionist in the Medical Department to greet patients professionally, manage provider schedules, assist with registration and payment processes, and ensure timely access to care in a busy clinic. Candidates should be customer-focused, punctual, and capable of maintaining HIPAA confidentiality.

The role involves answering calls, verifying patient information, processing co-payments, updating demographics in the practice management

Qualifications

• High school diploma or GED equivalent required.
• Minimum one year of customer service, preferably in a medical setting.
• Excellent verbal and written communication skills.
• Knowledge of medical terminology is desirable.

Responsibilities

• Greet patients professionally and manage provider schedules.
• Assist with registration, verification of demographics, and payments.
• Provide quality customer service and HIPAA-compliant care.
• Answer calls, coordinate appointments, and route triage as needed.
• Enter data into the practice management system accurately.

Skills

Customer service

Verbal communication

Written communication

Professional demeanor

Education

High school diploma or GED

Tools

Microsoft Office

EHR

Practice management system

Job description

Community Health Centers of the Central Coast is seeking a Receptionist in the Medical Department to greet patients professionally, manage provider schedules, assist with registration and payment processes, and ensure timely access to care in a busy clinic. Candidates should be customer-focused, punctual, and capable of maintaining HIPAA confidentiality.

The role involves answering calls, verifying patient information, processing co-payments, updating demographics in the practice management