Medical Practice Representative II- Surgery

University of Maryland Faculty Physicians, Inc.; Baltimore, Northern (MD, KY); Hybrid; USD 23,000 - 35,000; Full time

Job summary

University of Maryland Faculty Physicians, Inc. is seeking a Medical Practice Representative II- Surgery for the UMB Baltimore area. The role handles front desk duties, patient registration, scheduling, and insurance verification in a busy medical office.

The position requires 2–3 years of medical office experience, familiarity with billing systems, and ability to manage co-pays and balances while supporting the revenue cycle. This is a full-time, on-site opportunity in Baltimore, MD.

Qualifications

• Front desk duties and clerical tasks in a medical office.
• Experience with payer contracts, policies, and best practices.
• Knowledge of scheduling, registrations, and pre-visit workflows.
• Familiarity with revenue cycle processes including collections and posting.

Responsibilities

• Register patients, verify demographics and insurance.
• Schedule patients for evaluations and re-evaluations.
• Collect co-pays and post payments accurately in the system.
• Explain patient responsibilities and referral requirements during check-in.

Skills

Front desk

Medical office experience

Billing knowledge

Insurance verification

Cash collection

Scheduling

Education

High school diploma or GED

Tools

GE Front Desk

GE Practice Management System

EPIC (or similar)

Job description

Medical Practice Representative II- Surgery

Job Category: Front Desk

Requisition Number: MEDIC009891

• Posted : September 18, 2026
• Full-Time
• Hourly Range : $16.97 USD to $25.43 USD

Locations

Showing 1 location

UMPB - Professional Bldg. Baltimore, MD 21201, USA

Description

Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information; and other duties as assigned.

ESSENTIAL FUNCTIONS

• Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
• Exhibits mid-level of skill in managing provider schedules and scheduling appointments accurately and effectively, including communicating patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
• Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
• Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
• Maintains Registration Certification to include entering accurate information in the GE Practice Management System and exhibiting a high level of understanding payer categories and Registration FSCs.
• Schedules patients for evaluations, re-evaluations and treatment. Accepts referrals from social workers, discharge planners, physicians and physicians’ offices.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred
• Two to three years medical office experience
• General understanding and application of basic accounting principles
• Current knowledge of payer requirements for referrals and pre-authorization
• Knowledge of GE, EPIC or similar computerized billing system
• Medical terminology preferred

Total Rewards
The referenced base salary range represents the low and high end of University of Maryland’s Faculty Physician’s Inc. salary range for this position.Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications. University of Maryland Faculty Physician’s Inc. offers a total rewards package that supports our employees' health, life, career and retirement.More information can be found here: https://www.umfpi.org/jobs/summary-employee-benefits .

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.