Medical Office Lead — Scheduling, Billing & Training

Faculty Physicians Inc.; Reisterstown (MD); On-site; USD 26,000 - 40,000; Full time

Job summary

The University of Maryland Faculty Physician’s Inc. in Reisterstown, MD seeks a Medical Practice Representative III-Medicine to lead front- and back-desk operations and mentor junior staff. You will manage scheduling, patient flow, and billing processes, ensuring accurate pre-visit activities and payment posting.

The role requires 3–5 years of medical office experience, knowledge of payer requirements, and billing/coding familiarity to support patient encounters and revenue cycle tasks.

Qualifications

• High school diploma or GED required.
• Three to five years medical office experience.
• Knowledge of payer requirements for referrals and preauthorization.
• Experience in front and back-office operations.
• Knowledge of billing and coding for medical services.

Responsibilities

• Performs front- and back-desk leadership functions with or without direct supervisory responsibilities.
• Oversee scheduling and patient service issues; serve as lead worker and trainer for junior staff.
• Manage provider schedules and communicate patient responsibilities during pre-visit activities.
• Understand cash collection and posting in GE Front Desk Credit Card Module; support revenue cycle tasks.

Skills

Professionalism

Time Management

Team Player

Self-Motivation

EPIC

Critical Thinking

Customer Service

Education

High school diploma or GED

Job description

The University of Maryland Faculty Physician’s Inc. in Reisterstown, MD seeks a Medical Practice Representative III-Medicine to lead front- and back-desk operations and mentor junior staff. You will manage scheduling, patient flow, and billing processes, ensuring accurate pre-visit activities and payment posting.

The role requires 3–5 years of medical office experience, knowledge of payer requirements, and billing/coding familiarity to support patient encounters and revenue cycle tasks.