Medical Front Desk & Scheduling Specialist

Eastern Radiologists, Inc.; Washington (NC); In loco; USD 32.000 - 42.000; Tempo pieno

Descrizione del lavoro

Eastern Radiologists, Inc. seeks a Front Desk Clerk to check in patients, schedule appointments, verify referrals and insurance eligibility, and support the patient intake workflow in a busy radiology office.

The role requires strong organizational and communication skills, a professional demeanor, and the ability to handle confidential information. Candidates should be capable of coordinating with clinicians and staff to ensure smooth patient flow in a clean medical facility.

Competenze

• High School Diploma or GED required.
• Minimum 1 year of customer service experience preferred.
• BLS/CPR certification required.
• Excellent organizational, communication and interpersonal skills.
• Ability to work independently and maintain confidentiality.

Mansioni

• Greet patients and visitors in a courteous, professional manner.
• Verify and obtain patient identification and insurance information upon arrival.
• Obtain and update necessary forms, consents, and referrals.
• Answer incoming calls, respond to inquiries, and route calls/messages appropriately.
• Collect deductibles, copayments, and/or any monies due and provide receipts.
• Input patient data for the creation of the patient account.
• Coordinate with technologists and clinical staff to ensure smooth patient flow.
• Notify patients of delays or schedule changes and provide preparation instructions.

Conoscenze

Organizational skills

Communication

Interpersonal skills

Phone etiquette

Discretion

Ability to work alone

Formazione

High school diploma or GED

Descrizione del lavoro

Eastern Radiologists, Inc. seeks a Front Desk Clerk to check in patients, schedule appointments, verify referrals and insurance eligibility, and support the patient intake workflow in a busy radiology office.

The role requires strong organizational and communication skills, a professional demeanor, and the ability to handle confidential information. Candidates should be capable of coordinating with clinicians and staff to ensure smooth patient flow in a clean medical facility.