Radiology Front Desk & Scheduling Specialist

McLeod Health; Florence (SC); On-site; USD 22,000 - 30,000; Part time

Job summary

McLeod Health is seeking a Radiology Receptionist for Imaging Administration to provide clerical support within the Radiology Department. You will coordinate patient scheduling, registrations, and interdepartmental communications while ensuring strict confidentiality and accurate medical record handling.

Responsibilities include greeting patients, answering calls, managing RIS/EMR data, and supporting radiology staff to maintain smooth workflow and exceptional patient service.

Qualifications

• Knowledge of medical terminology preferred.
• Effective communication with patients, physicians, and staff.
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office applications.
• Experience with electronic medical records and scheduling systems preferred.
• Ability to maintain patient confidentiality and HIPAA compliance.
• Excellent customer service and professional demeanor.
• Able to work independently and as part of a team.
• Frequent interaction with patients, families, physicians, and healthcare staff.
• May be required to work flexible hours, weekends, holidays, or call schedules based on departmental needs.

Responsibilities

• Greet and assist patients, families, and visitors in a courteous and professional manner.
• Answer and direct incoming telephone calls.
• Respond to patient questions and concerns within scope of responsibility.
• Maintain confidentiality of patient information at all times.
• Facilitate communication between patients, radiology staff, physicians, and other departments.
• Enter and maintain accurate patient information within the Radiology Information System (RIS) and Electronic Medical Record (EMR).
• Scan, file, and retrieve medical records and imaging-related documentation.
• Process imaging requests and release of information requests according to organizational policies.
• Monitor work queues and ensure timely completion of clerical tasks.
• Communicate with physician offices regarding orders, scheduling issues, and missing documentation.
• Coordinate patient flow with technologists, nurses, radiologists, and other healthcare personnel.
• Notify appropriate staff of urgent scheduling changes or patient concerns.
• Maintain office supplies and forms.
• Perform other duties as assigned.

Skills

Communication

Organizational skills

Multitasking

Microsoft Office

HIPAA compliance

Customer service

Teamwork

Confidentiality

Interpersonal skills

Flexibility

Education

High School Diploma or GED

Associate degree in healthcare administration or related field

Tools

Microsoft Office

EMR systems

RIS/EMR access

Scheduling systems

Job description

McLeod Health is seeking a Radiology Receptionist for Imaging Administration to provide clerical support within the Radiology Department. You will coordinate patient scheduling, registrations, and interdepartmental communications while ensuring strict confidentiality and accurate medical record handling.

Responsibilities include greeting patients, answering calls, managing RIS/EMR data, and supporting radiology staff to maintain smooth workflow and exceptional patient service.