Medical Front Desk & Scheduling Specialist

Rheumatology Clinic of Houston; Tomball (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

Rheumatology Clinic of Houston is seeking a dependable Medical Front Desk Receptionist for our busy outpatient practice. You will greet patients, manage a high-volume phone line, schedule appointments, and handle insurance verification with accuracy.

Ideal candidates bring experience in medical front desk roles, proficiency with eClinicalWorks (eCW), strong communication, and a professional, courteous demeanor. This is a full-time, on-site position with competitive hourly pay and benefits.

Qualifications

• Previous medical front desk/reception experience strongly preferred.
• Experience with insurance verification and medical scheduling.
• Ability to efficiently handle a busy, high-volume phone environment.
• Experience with eClinicalWorks (eCW) IS A MUST.
• Excellent communication and customer-service skills.
• Professional, courteous, dependable, and organized.
• Comfortable multitasking in a fast-paced outpatient medical office.
• Basic computer proficiency and familiarity with electronic medical records.

Responsibilities

• Greet and check in/check out patients in a friendly and professional manner.
• Answer and manage a high volume of incoming telephone calls.
• Schedule, reschedule, and confirm patient appointments.
• Perform insurance eligibility and benefits verification.
• Obtain and update patient demographic and insurance information.
• Communicate effectively with patients, physicians, pharmacies, and other healthcare offices.
• Handle front-desk administrative duties and patient inquiries.
• Maintain accurate documentation within the electronic medical record.

Skills

Medical front desk

Insurance verification

Medical scheduling

eClinicalWorks (eCW)

Communication skills

Customer service

Multitasking

EMR familiarity

Tools

eClinicalWorks (eCW)

Electronic Medical Records (EMR)

Job description

Rheumatology Clinic of Houston is seeking a dependable Medical Front Desk Receptionist for our busy outpatient practice. You will greet patients, manage a high-volume phone line, schedule appointments, and handle insurance verification with accuracy.

Ideal candidates bring experience in medical front desk roles, proficiency with eClinicalWorks (eCW), strong communication, and a professional, courteous demeanor. This is a full-time, on-site position with competitive hourly pay and benefits.