Medical Front Desk & Scheduling Specialist

Rome Health; City of Rome (NY); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision coverage

Health Savings Account (HSA)

403(b) retirement plan with company  匹

Life and AD&D insurance

Supplemental coverage through Aflac

Employee discounts and perks programs

Descripción de la vacante

Rome Health is seeking a Receptionist to manage the front desk operations of our medical offices in New York. You will greet patients, schedule appointments, assist with record maintenance, handle a multi-line phone system, and assist with administrative tasks in a professional manner.

The role emphasizes HIPAA compliance, strong communication and organizational skills, and the ability to multitask in a busy environment.

Formación

• Prior experience working in a hospital, ambulatory, or medical office setting preferred.
• Strong communication and organizational skills.
• Ability to multitask and work collaboratively in a team environment.
• Basic clinical and computer skills preferred.

Responsabilidades

• Answer and direct incoming phone calls.
• Schedule, confirm, and reschedule patient appointments.
• Register new patients and update patient information.
• Verify insurance information and collect co-payments.
• Maintain a clean and organized reception area.
• Ensure compliance with patient privacy and confidentiality regulations (such as HIPAA, where applicable).

Conocimientos

Customer service

Communication skills

Teamwork

Multitasking

Organizational skills

Basic computer skills

Herramientas

MS Office

Descripción del empleo

Rome Health is seeking a Receptionist to manage the front desk operations of our medical offices in New York. You will greet patients, schedule appointments, assist with record maintenance, handle a multi-line phone system, and assist with administrative tasks in a professional manner.

The role emphasizes HIPAA compliance, strong communication and organizational skills, and the ability to multitask in a busy environment.