Medical Front Desk & Scheduling Coordinator

Newport Academy; Woodbury (MN); On-site; USD 25,000 - 32,000; Full time

Job summary

Newport Academy in Woodbury, MN is seeking a Medical Receptionist to be the friendly face and voice welcoming patients, families, visitors, and staff. You will support a smooth, professional front-desk experience across our site with a positive energy.

The role emphasizes scheduling, patient check-in, telehealth support, and accurate handling of forms and communications, while safeguarding confidentiality and delivering outstanding customer service daily.

Qualifications

• Requires a high school diploma or equivalent (GED).
• 1-2 years experience in healthcare support preferred.
• Excellent customer service skills.
• Able to handle confidential information.

Responsibilities

• Optimize provider schedules and manage appointments and rescheduling.
• Answer and transfer calls and voicemails; greet patients and staff warmly.
• Review and collect forms and IDs for patient appointments.
• Manage emails, mail, and faxes; keep communications organized.
• Assist with telehealth issues to ensure smooth virtual visits.
• Prepare and review daily, weekly, monthly reports.

Skills

Customer service

Scheduling

Multitasking

Communication

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Job description

Newport Academy in Woodbury, MN is seeking a Medical Receptionist to be the friendly face and voice welcoming patients, families, visitors, and staff. You will support a smooth, professional front-desk experience across our site with a positive energy.

The role emphasizes scheduling, patient check-in, telehealth support, and accurate handling of forms and communications, while safeguarding confidentiality and delivering outstanding customer service daily.