Medical Front Office Concierge | Patient Care & Scheduling

U.S. Physical Therapy; Kearney (MO); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401k plan

Health insurance

Dental insurance

Paid time off

Job summary

ARC Physical Therapy+ is seeking a Medical Receptionist to ensure a smooth flow of patients and to be the primary contact for non-clinical services. You will greet patients, manage scheduling, handle payments, and support charting and records management.

The role emphasizes customer service, teamwork, and accuracy in data entry, with opportunities for professional development and a competitive benefits package.

Qualifications

• High school graduate or equivalent.
• 1+ years of medical front office experience preferred.
• Excellent telephone and customer service skills.
• Proficiency in Word and Excel; experience with medical software preferred.
• Availability and flexibility with work hours.
• Strong attention to detail and time management skills.
• Ability to work as part of a team and demonstrate a positive, energetic attitude.

Responsibilities

• Greet patients and provide exceptional customer service
• Coordinate patient care from initial check-in to treatment and check-out
• Answer phones and manage electronic scheduling
• Perform data entry and verify personal/financial information
• Maintain patient charts and electronic medical records
• Collect, post, and deposit patient payments
• Fax, file, and complete any other administrative duties as needed

Skills

Customer service

Phone etiquette

Data entry

Scheduling software

Medical software

Teamwork

Education

High school diploma

Tools

Word

Excel

EMR software

Job description

ARC Physical Therapy+ is seeking a Medical Receptionist to ensure a smooth flow of patients and to be the primary contact for non-clinical services. You will greet patients, manage scheduling, handle payments, and support charting and records management.

The role emphasizes customer service, teamwork, and accuracy in data entry, with opportunities for professional development and a competitive benefits package.