Receptionist

Newport Mental Health; Middletown (RI); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

3 weeks PTO to start

Up to 11 paid holidays

Bilingual pay incentive $3,000 annual

Medical, dental, vision coverage

401(k) retirement plan

Tuition reimbursement

Job summary

Newport Mental Health in Middletown, RI is seeking a Front Desk Receptionist to join a high-volume medical office. The role requires a positive attitude, exceptional communication skills, and a service-oriented approach as the first point of contact for patients.

The schedule is full-time with daytime shifts and occasional evenings until 7 pm. Salary ranges from $20.00 to $21.00 per hour, and the position offers benefits including PTO, holidays, health coverage, and tuition reimbursement.

Qualifications

• 2+ years’ experience in a busy medical office.
• Valid driver’s license and reliable transportation to travel between locations in Middletown, RI.
• Exceptional verbal communication skills with the ability to work with a variety of personalities with sensitivity.
• Ability to thrive and maintain composure in a fast-paced and high-volume medical office.
• Punctual, reliable and dependable.

Responsibilities

• Answer incoming calls, route calls to the appropriate party and communicate messages as needed.
• Greet and check-in all visitors and handle inquiries.
• Collect insurance information and process co-pay/deductibles as needed.
• Handle patient check-out procedures.

Skills

Verbal communication

Customer service

Education

High School Diploma or equivalent

Job description

Description

Receptionist

Salary Range: $20.00 to $21.00 hourly

Schedule: Full-Time | 37.5 hours/week

WHY JOIN NEWPORT MENTAL HEALTH?

At Newport Mental Health, we invest in our employees by offering competitive pay, exceptional time-off benefits, opportunities for professional growth, and a supportive, mission-driven culture.

What We Offer…

• 3 weeks of paid time off (PTO) to start, with additional PTO for Director-level roles
• Up to 11 paid holidays each year
• 1 paid Flex Holiday each year
• Separate paid personal days
• Separate paid sick time
• $3,000 annual bilingual pay incentive
• Medical, dental, and vision coverage
• Flexible Spending Accounts (FSA) and Dependent Care Accounts
• 403(b) retirement savings plan
• Company-paid life insurance
• Tuition reimbursement
• Employee Assistance Program and wellness resources

Benefits and eligibility vary by position, scheduled hours, and employment status; additional criteria may apply to certain benefits and incentives.

WHO WE ARE…

Newport Mental Health (NMH) is a progressive high-energy organization that uses state of the art person-centered recovery approach to help individuals recover from mental illness and substance use disorders. NMH extends its trauma informed evidence-based services to children, adolescents, families, and adults. Our services vary from outreach, specialized program, mental health, school-based therapy, substance use therapy, community-based therapy, and outpatient clinic.

For more information visit our website: www.newportmentalhealth.org

WHO WE ARE LOOKING FOR…

Mission- Aligned: You are excited to be a part of Newport Mental Health’s mission to improve the lives of our clients living and working in Newport County by providing the highest quality of care.

Ally: You intentionally foster belonging, personal growth, and empowerment for all. You are a strong advocate for the BIPOC, LQBTQIA+, Woman, Veteran, and other underrepresented communities.

Solution Orientated: You are driven to think of different approaches to narrow the gap which leads to positive and effective changes.

Time Management: You are a conscious planner and a thoughtful decision maker who adheres to deadlines.

WHAT YOU WILL BE DOING (ESSENTIAL DUTIES) …

We are currently seeking an experienced and service oriented Front Desk Receptionist to join our team. Our Front Desk Receptionists are the first line of communication to patients in our high volume and fast-paced medical offices, so a positive attitude and exceptional communication skills are required! The work schedule is primarily days with a rotation for evening coverage, which would be no later than 7 pm.

Main Duties and Responsibilities:

• Answer incoming calls, route calls to the appropriate party and communicate messages as needed.
• Greet and check-in all visitors and handle inquiries.
• Collect insurance information and process co-pay/deductibles as needed.
• Handle patient check-out procedures.

Requirements

WHAT WE EXPECT OF YOU…

• High School Diploma or equivalent with 2 or more years’ experience in a busy medical office
• Must have a valid driver’s license and reliable transportation to travel between locations which are all located in Middletown, RI.
• Exceptional verbal communication skills with the ability to work with a variety of personalities with sensitivity.
• Ability to thrive and maintain composure in a fast-paced and high-volume medical office.
• Punctual, reliable and dependable.

Newport Mental Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.