Medical Front Desk/ Scheduler

Canyon Sky ENT; Arizona; On-site; USD 32,000 - 42,000; Full time

Job summary

Canyon Sky ENT in Chandler, AZ is seeking a reliable Front Desk Scheduler to join our fast-paced specialty medical office. You will handle high-volume calls, schedule appointments, verify insurance, and manage referrals in a busy setting.

Ideal candidates have medical office or healthcare call center experience, strong communication skills, and proficiency with EHR and Microsoft Office. Bilingual candidates are encouraged to apply.

Qualifications

• Medical office or healthcare call center experience preferred.
• Strong phone communication and customer service.
• Experience verifying insurance eligibility is a plus.
• Experience with EHR systems preferred.
• Proficient with computers, email, and Microsoft Office.
• High School Diploma or GED.

Responsibilities

• Answer high-volume incoming calls
• Schedule, reschedule, and confirm patient appointments
• Verify insurance eligibility and benefits
• Process referrals from providers and hospitals
• Maintain accurate documentation in EHR
• Assist with front desk check-in/check-out when needed

Skills

Phone communication

Customer service

Administrative skills

Computer proficiency

Education

High School Diploma or GED

Tools

EHR systems

Microsoft Office

Job description

Job Description

Canyon Sky ENT is seeking a reliable and detail-oriented Front Desk Scheduler to join our busy specialty medical office. This position is ideal for someone with medical office experience or strong customer service and administrative skills who enjoys working in a fast-paced healthcare environment.

Responsibilities

• Answer high-volume incoming calls
• Schedule, reschedule, and confirm patient appointments
• Verify insurance eligibility and benefits
• Process referrals from providers and hospitals
• Maintain accurate documentation in EHR
• Assist with front desk check-in/check-out when needed

Qualifications

• Medical office, scheduling, or healthcare call center experience preferred
• Strong phone communication and customer service skills
• Experience verifying insurance eligibility and benefits is a plus
• Experience with Electronic Health Records (EHR) systems preferred
• Proficient with computers, email, and Microsoft Office
• High School Diploma or GED

Bilingual candidates are encouraged to apply.

Company Description

Canyon Sky ENT, the office of Dr. Maulik B. Shah, opened in 2018 in Chandler, AZ. Dr. Shah is a board-certified otolaryngologist specializing in comprehensive ear, nose, and throat care. He treats the full spectrum of ENT disorders for patients of all ages. It is a state of the art facility that will allow patients to receive thorough examinations, procedures, pre- and post- operative visits, audiograms, and hearing aid sales.