Medical Front Desk

Elevate ENT Partners; Jacksonville (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits

Job summary

Elevate ENT Partners is seeking a friendly Medical Front Desk professional in Jacksonville, FL. You will greet patients, schedule appointments, manage records, and answer calls, ensuring a smooth patient experience from check-in to check-out.

You will collaborate with physicians and staff, maintain accurate records, and uphold a welcoming environment with a focus on exceptional customer service and efficient administration. This role offers growth within a supportive team.

Qualifications

• High School diploma or equivalent required.
• Minimum one year of related experience.
• Strong interpersonal and communication skills.
• Ability to schedule appointments and manage patient records.

Responsibilities

• Greet patients and visitors warmly, ensuring a welcoming environment.
• Schedule and confirm appointments and maintain calendar accuracy.
• Manage patient records with accuracy and confidentiality.
• Answer phones, triage calls, and direct inquiries.
• Coordinate with physicians and clinical staff to streamline check-in and check-out.

Skills

Customer service

Scheduling

Phone handling

Record management

Education

High School graduate or equivalent

Job description

Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!

As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.

In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.

We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement.

Required Education And Experience

• High School graduate or equivalent
• One year of related experience

AAP/EEO Statement

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.

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