Medical Front Desk Receptionist

Summit Spine & Joint Centers; Supply (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in medical practices is seeking a dedicated Medical Front Desk Receptionist to join their team. This role is crucial for ensuring a smooth patient experience, from greeting and checking in patients to managing paperwork and coordinating appointments. The ideal candidate will possess strong organizational skills and excellent communication abilities, working closely with both patients and staff. If you're looking to make a meaningful impact in a supportive environment, this opportunity is perfect for you!

Qualifications

• High School diploma required; Associate's degree preferred.
• At least one year of relevant experience and/or training.

Responsibilities

• Greet and direct patients within the practice.
• Obtain patient demographic and verify insurance information.
• Schedule necessary follow-up appointments after visits.

Skills

Organizational Skills

Multi-tasking Skills

Verbal Communication

Written Communication

Keyboarding Skills

Education

High School Diploma

Associate's Degree

Tools

Electronic Medical Records (EMR)

Job description

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Position Summary

The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in patients for appointments, managing paperwork, scanning insurance cards, entering demographic information into the electronic health record (EHR), entering referrals, and working closely with physicians and staff.

Note: Integrated Pain Solutions is a subsidiary of Summit Spine & Joint Centers.

Location

Supply, NC

Duties and Responsibilities

• Greet and direct all patients within the practice.
• Obtain patient demographic and verify insurance information at each visit.
• Gather necessary patient information to meet current Federal and Meaningful Use guidelines for electronic medical records.
• Scan pertinent patient information into the EMR, including authorizations and recent labs.
• Obtain patient authorization for medical records release (HIPAA compliance).
• Schedule necessary follow-up appointments after patient visits.
• Monitor and review patient schedules for upcoming appointments.
• Resolve minor patient billing issues.
• Assist in ordering, receiving, and stocking office supplies.
• Maintain cleanliness of the waiting room.
• Assist other medical receptionists and secretaries as needed.
• Perform other duties as assigned.

Qualifications & Experience

• High School diploma required; Associate's degree preferred.
• At least one year of relevant experience and/or training.
• EMR experience preferred.

Skills and Requirements

• Strong organizational and multi-tasking skills.
• Excellent verbal and written communication skills; keyboarding skills required.
• Ability to work independently and accept direction.
• Ability to collaborate with administration and staff.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Medical Practices