Medical Front Desk Receptionist

Mambo Seafood Restaurants; Supply (NC); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in the food and beverage services sector is seeking a dedicated Medical Front Desk Receptionist. This entry-level role involves greeting patients, managing appointments, and ensuring compliance with federal guidelines for electronic medical records. Ideal candidates will possess strong organizational and communication skills, with the ability to multitask effectively in a fast-paced environment. Join a supportive team where your contributions will enhance patient experiences and streamline office operations. If you have a passion for healthcare and customer service, this opportunity is perfect for you.

Qualifications

• Minimum of a High School diploma; Associates Degree preferred.
• At least one-year relevant experience and/or training.

Responsibilities

• Greets and directs all patients within the practice.
• Obtains patient demographic and verifies insurance information.
• Schedules necessary appointments after patient visits.

Skills

Organizational Skills

Multi-tasking Skills

Verbal Communication

Written Communication

Keyboarding

Education

High School Diploma

Associates Degree

Tools

Electronic Medical Records (EMR)

Job description

Join to apply for the Medical Front Desk Receptionist role at Mambo Seafood Restaurants.

POSITION SUMMARY: The Medical Receptionist is responsible for answering incoming calls, directing calls to appropriate staff, greeting, and checking in all patients for office appointments, including paperwork for patients to fill out, scanning insurance cards, entering all demographic information into the electronic health record, entering referrals for office visits into EMR, scanning for staff as needed, and working closely with physicians and staff.

OPEN POSITION LOCATION: Supply, NC

Duties And Responsibilities

• Greets and directs all patients within the practice.
• Obtains patient demographic and verifies insurance information at each visit.
• Obtains necessary patient information to meet current Federal guidelines and Meaningful Use guidelines for electronic medical records.
• Scans pertinent patient information into EMR including patient authorizations, recent labs delivered by patient, etc.
• Obtains patient authorization for medical records release (HIPAA compliance).
• Schedules any necessary appointments after completion of patient visit.
• Monitors and reviews patient schedules for next day office appointments.
• Identifies and resolves minor patient billing complaints.
• Assists in ordering, receiving, and stocking of office supplies.
• Maintains cleanliness of waiting room.
• Assists other Medical Receptionists and Medical Secretaries as needed.
• Performs other duties as assigned.

Education & Experience

• Minimum of a High School diploma; Associates Degree preferred.
• At least one-year relevant experience and/or training.
• EMR experience preferred.

Qualifications & Requirements

• Strong organizational skills.
• Strong multi-tasking skills.
• Strong verbal and written communication skills. Keyboarding is a must.
• Ability to work independently on assigned tasks as well as accept direction on given assignments.
• Able to work collaboratively with administration and staff.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Food and Beverage Services