Medical Office Receptionist

Hampton Roads Foot and Ankle; Williamsburg (VA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a compassionate team in a rewarding front office role where you will enhance patient experiences and ensure smooth office operations. This position involves welcoming patients, scheduling appointments, and managing multiple schedules. Ideal candidates will have a year of experience in a medical setting and a passion for helping others. Enjoy a supportive environment with perks like paid time off, a retirement plan with matching, and opportunities for continuous education. If you're detail-oriented and thrive in a team-focused atmosphere, this role is perfect for you.

Benefits

401(k) matching

Dental insurance

Health insurance

Paid time off

Yearly scrub allowance

Paid holidays

Continuous education opportunities

Qualifications

• 1+ years experience in a medical setting.
• Compassionate about helping others and team-focused.

Responsibilities

• Welcoming patients and scheduling appointments.
• Overseeing multiple physicians' schedules and answering phones.
• Collecting co-pays and optimizing patient satisfaction.

Skills

Patient Care

Compassion

Teamwork

Work Ethic

Technology Proficiency

EMR Systems

Job description

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office and maintaining the best office practices.

Your Responsibilities (to name a few):

1. Welcoming/Greeting Patients and Visitors in the Practice
2. Scheduling Office Appointments
3. Overseeing multiple physicians' schedules
4. Answering multiple phone lines
5. Obtaining revenue, such as collecting co-pays and patient balances
6. Optimizing patient satisfaction

What we are looking for:

• 1+ years experience in a medical setting
• Compassionate about helping others
• Team-focused
• Exemplary work ethics

Good-to-have Skills:

• Attention to patient care
• Flexibility
• Detail-oriented
• Quality-focused
• Trustworthy

Required/Desirable Skills:

• Proficient with technology
• Experience with EMR systems
• Ability to de-escalate disruptive patient behaviors

Perks:

• Paid time off
• Yearly scrub allowance
• Retirement plan with a percentage match
• Paid holidays
• Continuous education opportunities

Our team is excited to have you join us! Please submit your resume with references. In the subject line, please state "I read the job description". We look forward to hearing from you.