Medical Front Desk Receptionist

Northeast Healthcare Recruitment, Inc. (NEHCR); Northampton (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

A healthcare organization is seeking a detail-oriented Medical Front Desk Receptionist for their teams in Amherst and Northampton, MA. This full-time position offers a competitive hourly wage and responsibilities include managing patient interactions, handling electronic records, and providing support in a professional healthcare environment.

Qualifications

• Experience as a Front Desk Receptionist in a medical setting preferred.
• Medical Assistant certification is a plus.

Responsibilities

• Greet patients warmly and manage the front desk operations.
• Collect and input patient information into medical records.
• Assist healthcare providers with administrative tasks and medical duties.

Skills

Strong interpersonal skills

Communication skills

Proficiency in electronic medical records

Education

High school diploma or equivalent

Job description

We are currently seeking adetail-oriented and customer-focused Medical Front Desk Receptionist to joinour healthcare team in Amherst and Northampton, MA. The Front Desk Receptionistplays a critical role in providing excellent customer service and ensuringefficient front desk operations.

Compensation & Benefits: $21.00- $23.00 per hour plus benefits package.

Schedule:Full-time Monday - Friday

Key Responsibilities:

• Greet patients with a warmand friendly demeanor as they arrive, ensuring a positive first impression.
• Assist in scheduling patientappointments, making reminder calls, and rescheduling as necessary.
• Accurately collect and inputpatient information into the electronic medical records system.
• Verify patient insuranceinformation, collect co-payments, and address billing inquiries.
• Manage incoming phone callsprofessionally, directing inquiries to the appropriate personnel.
• Maintain and update patientrecords, ensuring confidentiality and compliance with HIPAA regulations.
• Manage the patient flow inthe waiting area to minimize wait times and maintain an organized front deskarea.
• Assist healthcare providersand medical staff with administrative tasks as needed.
• Perform medical assistantduties such as taking patient vital signs, preparing patients for exams, andassisting with minor procedures.

Requirements:

• High school diploma orequivalent.
• Prior experience as a FrontDesk Receptionist in a medical setting is preferred.
• Medical Assistantcertification is a plus.
• Strong interpersonal andcommunication skills.
• Proficiency in usingelectronic medical records systems.

Join our team and contributeto a welcoming and professional healthcare environment in Amherst andNorthampton, MA