Medical Front Desk & Patient Services Specialist

UF Health; Jacksonville (FL); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

UF Health Jacksonville is seeking a dedicated clerical professional to support patient services by handling registration, scheduling, and medical records upkeep. You will greet patients, enter data accurately, and coordinate with clinicians and staff to ensure smooth operations.

The role emphasizes accurate data entry, strong customer service, and seamless communication across departments. UF Health supports a collaborative care environment and emphasizes patient-centered service.

Formación

• 2 years data entry experience
• 1 year clerical/customer service experience, healthcare preferred
• Third party payors experience and computer data input skills

Responsabilidades

• Prepares and maintains all clerical aspects of medical records.
• Conducts registrations and data entry for new patients and updates for existing patients.
• Manages patient scheduling and appointment setting.
• Answers calls, directs messages, and coordinates with departments and physicians.
• Enters dispositions, codes, orders, charges and payments in the EMR.
• Performs cashiering for co-pays and payments as needed.
• Delivers excellent customer service to patients and families.
• Works as part of the care team to coordinate patient care.

Conocimientos

Data entry

Clerical/customer service

Educación

High School Diploma/GED

Descripción del empleo

UF Health Jacksonville is seeking a dedicated clerical professional to support patient services by handling registration, scheduling, and medical records upkeep. You will greet patients, enter data accurately, and coordinate with clinicians and staff to ensure smooth operations.

The role emphasizes accurate data entry, strong customer service, and seamless communication across departments. UF Health supports a collaborative care environment and emphasizes patient-centered service.