Medical Front Desk & Patient Services (Flexible Scheduling)

Dr Frank R Laurri, MD & Associates; City of Niagara Falls (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Paid holidays

Generous PTO

Flexible scheduling

Comprehensive benefits

Job summary

Frank R. Laurri MD & Associates is seeking a highly organized medical receptionist to join our fast-paced primary care practice. You will be the first point of contact for patients, delivering exceptional customer service and ensuring a smooth patient experience.

The role requires experience in medical office settings, strong administrative skills, and a commitment to patient care. Location: Niagara Falls and Clarence, NY; Shift: Monday–Friday 7:30 AM–5:30 PM; Medent EMR experience preferred.

Qualifications

• Experience in front desk operations within a medical office is preferred.
• Strong administrative and customer service skills.
• Ability to maintain patient confidentiality in HIPAA-regulated environments.

Responsibilities

• Greets and checks in patients, verifies demographics, collects payments.
• Schedules patient appointments and manages calendars.
• Answers phone calls and triages clinical needs for nursing/provider staff.
• Maintains accurate patient records in Medent EMR.

Skills

Front desk operations

Patient scheduling

Customer service

HIPAA compliance

Phone handling

Tools

Medent EMR

Job description

Frank R. Laurri MD & Associates is seeking a highly organized medical receptionist to join our fast-paced primary care practice. You will be the first point of contact for patients, delivering exceptional customer service and ensuring a smooth patient experience.

The role requires experience in medical office settings, strong administrative skills, and a commitment to patient care. Location: Niagara Falls and Clarence, NY; Shift: Monday–Friday 7:30 AM–5:30 PM; Medent EMR experience preferred.