Medical Front Desk & Patient Services Coordinator

CO800 Methodist Physicians Clinic; Gretna (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

Nebraska Methodist Health System's Methodist Physicians Clinic - Gretna is seeking a friendly Patient Services Clerk to greet patients, register them for appointments, and coordinate scheduling and insurance questions. You’ll work with clinicians and staff in a fast-paced clinic environment.

Responsibilities include handling calls, preparing charts, and ensuring accuracy of patient data while maintaining confidentiality and delivering compassionate care to diverse patients.

Qualifications

• Education: High School Diploma or GED required.
• Experience: 6 months previous customer services experience preferred.
• License/Certifications: AHA Basic Life Support (BLS) preferred for Papillion PT.

Responsibilities

• Registers patients for appointments by collecting and verifying demographics and insurance information.
• Greets, directs, and assists patients with questions to facilitate patient care.
• Answers telephone to schedule appointments and handle patient matters per policies and procedures.
• Prepares records for office visits by reviewing EMR/chart contents to accelerate care.
• Handles insurance inquiries and completes paperwork for timely exam charges submission.
• Processes and distributes written communications and documents accurately.
• Provides care appropriate to patient age to ensure understanding and comfort.

Skills

Verbal communication

Computer skills

Customer service

Teamwork

Multitasking

Education

High School Diploma or GED

Tools

EMR systems

Scheduling software

Job description

Nebraska Methodist Health System's Methodist Physicians Clinic - Gretna is seeking a friendly Patient Services Clerk to greet patients, register them for appointments, and coordinate scheduling and insurance questions. You’ll work with clinicians and staff in a fast-paced clinic environment.

Responsibilities include handling calls, preparing charts, and ensuring accuracy of patient data while maintaining confidentiality and delivering compassionate care to diverse patients.