Patient Services Secretary – Hospital Receptionist

Nebraska Methodist Health System; Omaha (NE); On-site; USD 19,000 - 25,000; Full time

Job summary

Nebraska Methodist Health System is seeking a friendly receptionist to support patient access at Methodist Women's Hospital. You will greet visitors, manage phone lines, and help maintain a calm, organized front desk environment in a fast-paced setting.

Key tasks include handling inquiries, safeguarding patient information, and coordinating basic office duties to support clinical staff and patients alike.

Qualifications

• High school diploma, GED or equivalent required.
• Excellent interpersonal and customer service skills for diverse stakeholders.
• Ability to type 30-40 wpm with accuracy.
• Ability to use multiple computer applications and access medical records.

Responsibilities

• Greet visitors and provide directions, maintaining a welcoming environment.
• Answer phones promptly and courteously; manage call system.
• Assist in keeping the reception area clean and organized.
• Maintain privacy and confidentiality of patient and staff information.
• Screen visitors according to protocols.

Skills

Interpersonal skills

Customer service

Typing 30-40 wpm

Communication

Office procedures

Medical terminology

Computer applications

Education

High school diploma / GED

Tools

Microsoft Office

Job description

Nebraska Methodist Health System is seeking a friendly receptionist to support patient access at Methodist Women's Hospital. You will greet visitors, manage phone lines, and help maintain a calm, organized front desk environment in a fast-paced setting.

Key tasks include handling inquiries, safeguarding patient information, and coordinating basic office duties to support clinical staff and patients alike.