Medical Front Desk & Patient Experience Specialist

FLORENCE EYE SURGERY CENTER LLC; Florence (AL); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Plan

Earned Time Off

Employee Discount

Uniform Allowance

Weekday Schedule

Job summary

Florence Eye Surgery Center LLC in Florence, AL is seeking a reliable Front Office Receptionist to ensure a smooth and welcoming experience for patients, both in person and on the phone. In this busy medical practice, you will manage calls, schedule appointments, verify insurance, check in/out patients, handle records, post charges and payments, and support daily administrative tasks.

The ideal candidate is organized, communicative, empathetic, and a team player with prior front desk or medical

Qualifications

• Organized and detail-oriented multitasker.
• Energetic, professional, and positive.
• Excellent communication and computer skills.
• Strong problem-solving and analytical abilities.
• Empathetic and patient-focused.
• Team player with collaborative mindset.
• Prior experience with medical insurance and front office procedures.
• One year of receptionist experience preferred.

Responsibilities

• Managing phone calls in a courteous and efficient manner
• Scheduling appointments and verifying insurance eligibility
• Patient check-in and check-out
• Handling medical records and patient data entry
• Posting charges and payments accurately
• Assisting with various administrative duties as assigned

Skills

Organized

Detail-oriented

Excellent communication

Phone skills

Computer skills

Multitasking

Problem-solving

Empathetic

Team player

Medical insurance experience

Front office experience

Job description

Florence Eye Surgery Center LLC in Florence, AL is seeking a reliable Front Office Receptionist to ensure a smooth and welcoming experience for patients, both in person and on the phone. In this busy medical practice, you will manage calls, schedule appointments, verify insurance, check in/out patients, handle records, post charges and payments, and support daily administrative tasks.

The ideal candidate is organized, communicative, empathetic, and a team player with prior front desk or medical