Medical Front Desk & Patient Experience Lead

PartnerCare; Warner Robins (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Benefits that protect you and your 가족

401(k) plan with match

Job summary

PartnerCare is seeking a Front Desk Coordinator at Axis Warner Robins in Warner Robins, GA. You will be on the front line, greeting patients, managing the reception area, and coordinating with the care team to ensure a smooth visit.

Responsibilities include scheduling, insurance verification, EMR data entry, and administrative support to keep the clinic running efficiently. A positive, patient-centered attitude and teamwork are essential to succeed in this role.

Qualifications

• High school diploma or equivalent.
• Experience in a medical office or customer service setting preferred.
• Experience with EMR systems; eClinicalWorks a plus.

Responsibilities

• Greet patients and visitors with a warm, professional manner and provide exceptional customer service.
• Schedule new patient appointments and follow-up visits; verify demographics and insurance information.
• Verify patient insurance eligibility and collect co-pays and balances at the time of service.
• Manage reception area, mail, faxes, and office supplies; support administrative tasks as needed.
• Communicate effectively with clinical staff and uphold PartnerCare values in all interactions.

Skills

Customer Service

Scheduling

Insurance Verification

EMR Systems

Medical Office Experience

Team Collaboration

Education

High School Diploma or equivalent

Medical assisting training preferred

Tools

EMR Software (eClinicalWorks)

Job description

PartnerCare is seeking a Front Desk Coordinator at Axis Warner Robins in Warner Robins, GA. You will be on the front line, greeting patients, managing the reception area, and coordinating with the care team to ensure a smooth visit.

Responsibilities include scheduling, insurance verification, EMR data entry, and administrative support to keep the clinic running efficiently. A positive, patient-centered attitude and teamwork are essential to succeed in this role.