Clinical Front Desk & Patient Care Support (Multi-Clinic)

Summit Spine & Joint Centers; Warner Robins (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

Summit Spine & Joint Centers is seeking a Front Desk Receptionist for the Warner Robins region to manage patient check-ins, scheduling, insurance verification, and basic clinical tasks at the ASC side. You will support the Front Desk Operations Manager and work at regional clinic locations as needed.

The role requires strong communication, multitasking, and a willingness to travel to other locations within the region. Experience with EHR systems and a healthcare environment is preferred.

Qualifications

• Experience using eClinicalWorks or other EHR systems preferred.
• 1 year clinical experience preferred.
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience.

Responsibilities

• Greet patients, check in and collect copays, verify insurance, and prepare charts.
• Assist with scheduling, referrals, and prescription verification as needed.
• Coordinate messages between patients and administration or other medical offices.
• Assist patients to vehicles when necessary and maintain professional conduct in busy environments.
• Communicate with patients, visitors, clinicians, and coworkers with professionalism and empathy.

Skills

Customer service

Phone etiquette

Data entry

Detail‑oriented

Physical stamina

Medical environment awareness

Education

Bachelor's degree preferred

1 year clinical experience preferred

Experience using EHR systems (eClinicalWorks) preferred

Tools

eClinicalWorks

Job description

Summit Spine & Joint Centers is seeking a Front Desk Receptionist for the Warner Robins region to manage patient check-ins, scheduling, insurance verification, and basic clinical tasks at the ASC side. You will support the Front Desk Operations Manager and work at regional clinic locations as needed.

The role requires strong communication, multitasking, and a willingness to travel to other locations within the region. Experience with EHR systems and a healthcare environment is preferred.