Medical Front Desk: Patient Concierge at ENT & Allergy

ENT and Allergy Associates of Florida; North Palm Beach (FL); Presencial; USD 34.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision: after 60/1

Company paid STD, LTD, Life

401(K) after 1 year

6 Paid Holidays

PTO: accrual per pay period

Descripción de la vacante

EENT and Allergy Associates of Florida is hiring a Medical Front Desk Representative for a full-time, Monday–Friday position at our Palm Beach Gardens office. You will welcome patients, verify insurance, schedule appointments, process payments and assist with form completion in a fast-paced ENT and Audiology practice.

The ideal candidate shows strong customer service, organization, and multitasking abilities, with willingness to learn all aspects of ENT care.

Formación

• 1-year medical front desk experience preferred
• Strong customer service and interpersonal skills
• Clear written and verbal communication
• Willing to learn ENT/Audiology field

Responsabilidades

• Provide superior customer service to patients and guests
• Answer multi-line phones
• Greet patients, check them in, collect insurance information
• Provide intake and new patient forms and explain office policies
• Process co-pays and uninsured visit payments
• Verify insurance details for patients
• Schedule appointments based on provider availability
• Maintain patient records and EHR files
• Call patients to remind of upcoming appointments and testing
• Offer support and guidance as needed

Conocimientos

Customer service

Interpersonal skills

Phone handling

Spanish language ability

Herramientas

EMR

Descripción del empleo

EENT and Allergy Associates of Florida is hiring a Medical Front Desk Representative for a full-time, Monday–Friday position at our Palm Beach Gardens office. You will welcome patients, verify insurance, schedule appointments, process payments and assist with form completion in a fast-paced ENT and Audiology practice.

The ideal candidate shows strong customer service, organization, and multitasking abilities, with willingness to learn all aspects of ENT care.