Medical Front Desk & Patient Care Coordinator

CFGC; Mesquite (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid time off

Job summary

The Child and Family Guidance Center in Mesquite is seeking a Medical Receptionist to provide front-line administrative support. You will welcome patients, verify insurance, register new patients, and schedule appointments while maintaining confidentiality and HIPAA compliance.

Responsibilities include data entry, processing payments, coordinating with clinicians and managing the front desk to ensure a smooth, patient-centered experience in a high-volume clinic.

Qualifications

• High school diploma or equivalent.
• Minimum two years' experience in medical, hospital or clinic setting.
• Knowledge of insurance verification and patient registration processes.
• Knowledge of office equipment- facsimile, scanner and phone system.
• Bilingual (Spanish speaking) preferred.

Responsibilities

• Performs new patient registration, updates patient information, and data entry of demographics.
• Verifies insurance benefits, co-pays, deductibles and co-insurance; assists with registration.
• Conducts eligibility screening for programs and guides patients to funded assistance.
• Prepares for next day sessions, confirms appointments, and pre-registers patients.
• Processes patient payments and ensures accurate postings.
• Keeps providers' schedules filled via walk-ins and reminders; maintains waiting area.
• Oversees clinic nightly closure; ensures HIPAA confidentiality and information security.
• Maintains patient vitals in electronic health records as needed.
• Performs general clerical duties to support clinicians and clinic operations.

Skills

Customer service

Data entry

Communication skills

Team player

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Phone system

Facsimile

Scanner

Job description

The Child and Family Guidance Center in Mesquite is seeking a Medical Receptionist to provide front-line administrative support. You will welcome patients, verify insurance, register new patients, and schedule appointments while maintaining confidentiality and HIPAA compliance.

Responsibilities include data entry, processing payments, coordinating with clinicians and managing the front desk to ensure a smooth, patient-centered experience in a high-volume clinic.