Front Desk Clerk- Primary Care- Full Time

Henry Ford Health System; Auburn Hills (MI); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Family forming benefits

Employee discounts

Job summary

Henry Ford Health System is hiring a Front Desk Clerk for Primary Care in Auburn Hills, MI. The role involves greeting patients, check-in/out, collecting demographics, and scheduling visits in a busy medical office environment.

The position requires a high school diploma or equivalent (or one year of related experience) and prefers medical office experience, medical terminology familiarity, and EPIC EMR proficiency. 34 hours weekly, day shift in Auburn Hills.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Medical Office experience preferred.
• Medical terminology experience preferred.
• Epic EMR experience preferred.

Responsibilities

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required

Tools

Epic EMR

Job description

Front Desk Clerk- Primary Care- Full Time

Schedule: 34 hours a week, Monday-Friday

Location: Auburn Hills, MI

• Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
• Greet patients and visitors, check patients in and out, and obtain necessary documentation. Verify and enter demographic information.
• Obtain and verify authorizations/precertification. Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily. Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

EDUCATION/EXPERIENCE REQUIRED

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required
• Medical Office experience preferred
• Medical terminology experience preferred
• Epic EMR experience preferred

Additional Information

• Organization: Henry Ford Rochester Hospital
• Department: Auburn Hills Primary Care
• Shift: Day Job
• Union Code: Not Applicable

This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above.

Benefits

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services – from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford’s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation’s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at henryford.com/careers .

The health and overall well‑being of our team members is our priority. That’s why we offer support in the various components of our team’s well‑being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer‑driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits.

Equal Employment Opportunity / Affitive Action Employer Henry Ford Health is

committed to the hiring, advancement and fair treatment of all individuals without regard to

race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information,

or any other protected status in accordance with applicable federal and state laws.