Medical Front Desk Coordinator (Military Health)

International SOS group; San Antonio (TX); On-site; USD 22,000 - 24,000; Full time

Job summary

International SOS Government Medical Services seeks a Medical Office Clerk to handle appointment scheduling, medical records, and front-desk tasks in a San Antonio military healthcare setting. You will assist patients, verify eligibility, and help ensure documentation is ready for care with a Monday–Friday schedule and a competitive hourly rate.

This full-time role requires accuracy, confidentiality, and customer-service excellence, in a secure environment that supports operational readiness and

Qualifications

• High school diploma or GED.
• At least six months of office experience.
• Ability to type at least 50 words per minute.
• General administrative and clerical skills, including receptionist and telephone responsibilities.
• Knowledge of medical ethics and telephone etiquette, with effective written and verbal communication and customer service skills.
• Familiarity with medical terminology (preferred).

Responsibilities

• Welcome patients and visitors, answer incoming calls, route inquiries, and take messages.
• Schedule, reschedule, and cancel primary, specialty, subspecialty, consult, and referral appointments; verify patient eligibility and provide general instructions or direct patients to the appropriate service.
• Create appointment schedules and templates in CHCS/AHLTA or MHS GENESIS, work with DEERS eligibility information, and resolve pending or delinquent appointments at the end of the business day.
• Process and maintain inpatient, outpatient, and ambulatory procedure records; initiate, locate, update, and file records while ensuring required documentation is available before appointments.
• Organize and research patient records, extract required data, and review records for completeness, accuracy, and consistency in accordance with regulatory requirements and established military medical-record procedures.

Skills

Typing 50 wpm

Receptionist duties

Telephone etiquette

Customer service

Medical terminology familiarity

Office experience

Education

High school diploma or GED

Job description

International SOS Government Medical Services seeks a Medical Office Clerk to handle appointment scheduling, medical records, and front-desk tasks in a San Antonio military healthcare setting. You will assist patients, verify eligibility, and help ensure documentation is ready for care with a Monday–Friday schedule and a competitive hourly rate.

This full-time role requires accuracy, confidentiality, and customer-service excellence, in a secure environment that supports operational readiness and