Medical Front Desk Coordinator (Evenings) Bilingual Plus

Community Health Connections, Inc.; Leominster (MA); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Health insurance

Dental insurance

Life insurance

Vision insurance

401K

Job summary

Community Health Connections, Inc. is seeking a Front Desk Receptionist to manage patient check-ins, updates, appointment scheduling, and related duties in the Fitchburg Medical department.

The role requires evenings and weekend availability and a patient-focused, detail-oriented approach within a team. Qualified applicants will have a high school diploma or GED, with an associate degree preferred, and familiarity with medical terminology.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Evenings and weekend availability required.
• Bilingual in Spanish is a plus.
• 1 year of similar work experience or medical office experience preferred.
• Knowledge of basic medical terminology.

Responsibilities

• Receives and directs incoming patients.
• Reviews and updates patient information related to demographics and insurance.
• Follows health center protocol for check-in, encounter form, and check-out.
• Assists walk-in patients with appointments, prescriptions, or forms.
• Places reminder calls for upcoming appointments.
• Schedules appointments with Nurse of the Day and established protocols.
• Provides coverage to Medical Records as needed.
• Team-based patient care involving clinical and non-clinical staff.

Skills

Bilingual Spanish

Interpersonal skills

English literacy

Ability to work in fast-paced setting

Education

High School Diploma or GED

Associate degree preferred

Job description

Community Health Connections, Inc. is seeking a Front Desk Receptionist to manage patient check-ins, updates, appointment scheduling, and related duties in the Fitchburg Medical department.

The role requires evenings and weekend availability and a patient-focused, detail-oriented approach within a team. Qualified applicants will have a high school diploma or GED, with an associate degree preferred, and familiarity with medical terminology.