Medical Front Desk Concierge - Dermatology

Water; Lake Wales (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Life insurance

PTO and Paid Holidays

Employee discounts on services and:..

Job summary

Water's Edge Dermatology in Lake Wales, FL is seeking a Front Desk Receptionist for a full-time clerical role. You will greet patients, schedule appointments, and check patients in and out for visits, ensuring a smooth flow at the front desk.

The position requires a High School diploma or equivalent and 1–2 years of medical reception experience. You will verify insurance, collect necessary documents, and support the clinical team to deliver excellent patient care.

Qualifications

• High School diploma or equivalent.
• 1–2 years of Medical Reception experience preferred.

Responsibilities

• Greet patients and manage front-desk check-in/out.
• Register new patients and update demographics; collect documents and apply payments.
• Answer phones with proper etiquette and direct calls.
• Notify clinical staff of patient arrivals and delays to maintain patient flow.
• Maintain office supplies and inventory.
• Learn new products and maintain inventory of items.
• Ensure a positive patient experience with excellent service.
• Verify health benefits with approved providers.
• Process medical records and referrals.
• Keep reception area clean and organized.
• Work in a team to accomplish tasks.

Skills

Customer service

Phone etiquette

Teamwork

Scheduling

Education

High School diploma or equivalent

Medical Reception experience preferred

Job description

Water's Edge Dermatology in Lake Wales, FL is seeking a Front Desk Receptionist for a full-time clerical role. You will greet patients, schedule appointments, and check patients in and out for visits, ensuring a smooth flow at the front desk.

The position requires a High School diploma or equivalent and 1–2 years of medical reception experience. You will verify insurance, collect necessary documents, and support the clinical team to deliver excellent patient care.