Front Desk Receptionist

Water; Sebring (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Life insurance

PTO and Paid Holidays

Employee discounts on services and P"r

Job summary

Water's Edge Dermatology, a premier dermatology practice in the Southeast, is hiring a Front Desk Receptionist for the Sebring, FL location. The role involves greeting patients, registering demographics, scheduling, and coordinating with clinical staff to ensure smooth patient flow.

The ideal candidate has 1–2 years of medical reception experience, high school diploma, and strong customer service and communication skills to deliver exceptional care and efficient office operations.

Qualifications

• High School diploma or equivalent.
• 1–2 years of medical reception experience preferred.

Responsibilities

• Greet and assist patients as they arrive for appointments.
• Register new patients and verify demographics and insurance information.
• Answer phone calls with professional etiquette and direct as needed.
• Inform clinical staff of patient arrivals and manage patient flow in the office.
• Keep reception area stocked with supplies and maintain equipment.
• Learn new products and maintain inventory of items.
• Provide a positive patient experience with courteous, efficient service.
• Verify patient benefits with approved health care programs.
• Process and forward medical records and referrals.
• Maintain a clean, organized reception area and work in a collaborative team environment.

Skills

Customer service

Phone etiquette

Scheduling

Medical office coordination

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

Full Time Clerical SEBRING, FL, US

Water's Edge Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology.

Front Desk Receptionistsare the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments.

Essential Functions

• Adheres to the Our Mission Statement, Credo, Service Goals, and Values always provide exceptional customer service.
• Greetings and welcomes patients as they arrive for their appointments.
• Register new patients and update existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collect and apply to payments of services and products.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
• Facilitate patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
• Learn new products and maintain an accurate inventory of all items.
• Ensures a positive experience for each patient through excellent customer service practices.
• Verifies patient health benefits with approved health care companies.
• Sends out and receives medical records and referrals for patient care.
• Keeps the reception area clean and organized.
• Works in a team environment to accomplish common tasks in a collegial manner.

Shift: Full-Time

Company benefits include:

• 401(k)
• Life insurance
• PTO and Paid Holidays
• Employee discounts on services and products

Required Education and Experience

• High School diploma or equivalent
• 1-to 2 years of Medical Reception experience is preferred

Founded in 1998, AQUA Dermatology is the Southeast's premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and exceptional patience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!