Front Desk Receptionist

Water; North Pompano Beach (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401(k)

Life insurance

PTO and Paid Holidays

Employee discounts on services and产品

Job summary

Water's Edge Dermatology is seeking a Front Desk Receptionist to be the first point of contact for patients in Lighthouse Point, FL. The role involves greeting patients, registering new patients, and managing appointments in a fast-paced dermatology office.

The ideal candidate has 1–2 years of medical reception experience and excels in customer service, phone etiquette, and teamwork. This full-time position offers benefits and a supportive clinic environment.

Qualifications

• High School diploma or equivalent is required.
• 1–2 years of medical reception experience preferred.
• Greet patients, schedule appointments, and check patients in/out.

Responsibilities

• Greet and welcome patients as they arrive for their appointments.
• Register new patients and update demographics and insurance details.
• Answer the phone with a polite, professional manner and direct calls as needed.
• Notify clinical staff of patient arrivals and delays to maintain smooth flow.
• Maintain stocked office supplies and assist with inventory management.
• Learn new products and maintain inventory of items.
• Ensure a positive patient experience through excellent service.
• Verify patient health benefits with providers and insurers.
• Handle medical records and referrals for patient care.
• Keep the reception area clean and organized.
• Work collaboratively with the team to complete office tasks.

Skills

Customer service

Front desk reception

Phone etiquette

Patient registration

Teamwork

Education

High School diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Receptionist

Full Time Clerical LIGHTHOUSE POINT, FL, US

Water's Edge Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology.

Front Desk Receptionistsare the first point of the administrative contact for patients in the office; performing a variety of office functions such as greeting, scheduling, and checking patients in and out for their appointments.

Essential Functions

• Adheres to the Our Mission Statement, Credo, Service Goals, and Values always provide exceptional customer service.
• Greetings and welcomes patients as they arrive for their appointments.
• Register new patients and update existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collect and apply to payments of services and products.
• Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette; directs calls as necessary.
• Facilitate patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
• Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
• Learn new products and maintain an accurate inventory of all items.
• Ensures a positive experience for each patient through excellent customer service practices.
• Verifies patient health benefits with approved health care companies.
• Sends out and receives medical records and referrals for patient care.
• Keeps the reception area clean and organized.
• Works in a team environment to accomplish common tasks in a collegial manner.

Shift: Full-Time

Company benefits include:

• 401(k)
• Life insurance
• PTO and Paid Holidays
• Employee discounts on services and products

Required Education and Experience

• High School diploma or equivalent
• 1-to 2 years of Medical Reception experience is preferred

Founded in 1998, AQUA Dermatology is the Southeast’s premier dermatology practice with over 100 locations throughout Florida, Georgia and Alabama. Our established practices and experienced physicians offer patients the most quality outcomes and exceptional patience. From common rashes to skin cancer treatments, plastic surgery procedures to an array of vein treatments, no case is beyond our experience and expertise!