Medical Front Desk & Admin Specialist

Henry Ford Health System; Michigan; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Henry Ford Health System is seeking an administrative assistant to support patients and customers in a medical setting. Responsibilities include greeting patients, checking in/out, collecting documentation, verifying demographics, obtaining insurance authorizations, and handling daily billing tasks.

The role also involves day-to-day clerical duties and general office support within the assigned area, contributing to smooth patient flow and accurate records.

Qualifications

• High School diploma or equivalent is required or 1 year of applicable cumulative job specific experience.
• Experience in a medical/healthcare setting is helpful but not required.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information and obtains insurance authorizations/precertifications.
• Enters, reviews and submits charges for patient procedures and services daily; collects co-payments and reconciles daily reports and deposits.
• Provides general office and clerical support to the assigned area.

Skills

Customer service

Administrative support

Medical office experience

Documentation handling

Education

High School diploma or equivalent

Job description

Henry Ford Health System is seeking an administrative assistant to support patients and customers in a medical setting. Responsibilities include greeting patients, checking in/out, collecting documentation, verifying demographics, obtaining insurance authorizations, and handling daily billing tasks.

The role also involves day-to-day clerical duties and general office support within the assigned area, contributing to smooth patient flow and accurate records.