Medical Front Desk & Admin Coordinator

Henry Ford Health; Michigan; Hybrid; USD 35,000 - 52,000; Full time

Job summary

Henry Ford Health in Shelby Township, MI is seeking an administrative assistant to support patients and staff in a medical setting. You will greet patients, check them in/out, verify demographics, and handle documentation.

Responsibilities include obtaining insurance authorizations, scheduling appointments, entering charges, collecting co-pays, and reconciling daily reports. This role provides general office support in a fast-paced environment.

Qualifications

• Education: High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience.

Responsibilities

• Greets patients and visitors, checks patients in and out, and obtains necessary documentation.
• Verifies and enters demographic information.
• Obtains and verifies insurance authorizations/precertification.
• Schedules and confirms patient appointments.
• Enters, reviews and submits charges for patient procedures and services daily.
• Collects co-payments and reconciles all daily reports and deposits for accuracy.
• Provides general office and clerical support to assigned area.

Skills

Customer service

Data entry

Medical terminology

Appointment scheduling

Cash handling

Verbal communication

Education

High School Diploma

Tools

EHR software

Billing software

Microsoft Office

Job description

Henry Ford Health in Shelby Township, MI is seeking an administrative assistant to support patients and staff in a medical setting. You will greet patients, check them in/out, verify demographics, and handle documentation.

Responsibilities include obtaining insurance authorizations, scheduling appointments, entering charges, collecting co-pays, and reconciling daily reports. This role provides general office support in a fast-paced environment.