Medical Front Desk Admin | Epic EHR & Patient Care

Sigma Systems, Inc.; Wayland (MA); On-site; USD 25,000 - 30,000; Full time

Job summary

Sigma, Inc. is seeking a reliable Practice Assistant – Administrative to support Beth Israel Lahey Health (BILH) Primary Care in Wayland, MA. Responsibilities include medical front desk operations, patient scheduling, and Epic EHR management, with a focus on excellent patient service.

The ideal candidate will have prior medical office experience, strong communication skills, and the ability to work on-site in Wayland during a 3-month contract term.

Qualifications

• Experience in a medical office, primary care clinic, or urgent care setting.
• Hands-on experience using Epic EHR is required.
• Experience answering phones and scheduling patient appointments.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and visitors professionally at front desk.
• Answer calls, respond to inquiries, and direct calls.
• Schedule patient appointments and manage requests.
• Use Epic EHR to register patients and handle workflows.
• Maintain accurate patient information and day-to-day operations.
• Deliver excellent service while protecting patient confidentiality.
• Assist with general administrative duties to support clinic operations.

Skills

Customer service

Communication skills

Interpersonal skills

Tools

Epic EHR

Job description

Sigma, Inc. is seeking a reliable Practice Assistant – Administrative to support Beth Israel Lahey Health (BILH) Primary Care in Wayland, MA. Responsibilities include medical front desk operations, patient scheduling, and Epic EHR management, with a focus on excellent patient service.

The ideal candidate will have prior medical office experience, strong communication skills, and the ability to work on-site in Wayland during a 3-month contract term.