Medical Front/Back Office Specialist for Vascular Care

Discover Vein And Vascular Center; Chandler (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay based on experience

401(k)

Dental Insurance

Vision Insurance

Health Insurance

Paid Time Off

Job summary

Discover Vein and Vascular Center in Chandler, AZ is seeking a Medical Front/Back Office professional for a full-time, on-site role that blends front desk duties with clinical support to ensure smooth patient flow and accurate records.

Experience in medical offices and familiarity with insurance processes are helpful; AthenaOne EMR is a plus. Certification in medical administration is a bonus, though not required.

Qualifications

• Must have previous work experience in a medical office setting.
• Familiarity with medical insurance companies and the process of insurance verification.
• Excellent customer service skills and a patient-centric attitude.
• Ability to manage multiple tasks and prioritize efficiently.
• Strong communication and interpersonal skills.
• Experience with electronic health record (EHR) systems, particularly AthenaOne EMR, is highly advantageous.
• Prior experience in a vascular surgery practice is preferred.
• Strong ethical stance regarding confidentiality and data protection, aligned with healthcare regulations.
• High school diploma or equivalent; further certification in office management or medical administration is a plus.
• Commitment to continuing education and professional development in healthcare administration.

Responsibilities

• Scheduling patient appointments efficiently and handling appointment confirmations.
• Maintaining accurate and up-to-date medical records using Electronic Health Records (EHR) software.
• Providing friendly and effective patient service, creating a welcoming atmosphere for all visitors.
• Facilitating effective communication between patients, family members, and medical staff.
• Handling patient inquiries and resolving any issues with service or insurance coverage.
• Ensuring adherence to healthcare regulations and safety standards.
• Facilitating clinic by rooming patients and readying them for their appointment with the provider.
• Managing clinical tasks like chart prep, record requests, referral coordination, etc.
• Supporting the clinical staff by performing basic medical tasks as needed.
• Organizing and monitoring office inventory to ensure supplies are stocked as necessary.

Skills

Customer service

Multitasking

Communication

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Office/Medical administration certification

Tools

AthenaOne EMR

Job description

Discover Vein and Vascular Center in Chandler, AZ is seeking a Medical Front/Back Office professional for a full-time, on-site role that blends front desk duties with clinical support to ensure smooth patient flow and accurate records.

Experience in medical offices and familiarity with insurance processes are helpful; AthenaOne EMR is a plus. Certification in medical administration is a bonus, though not required.