Medical Equipment Setup, CSR

Lincare; Columbus (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

Lincare is seeking an employee in Columbus, Indiana, to set up CPAPs and Respiratory Assist Devices (RADs), manage compliance for these devices, and handle patient inquiries regarding supplies. Responsibilities include timely setups, patient instruction on usage, and ensuring cleanliness of equipment. A valid driver's license and personal vehicle are required for this role, which may also entail participation in on-call duties when necessary.

Qualifications

• Experience in CPAP/RAD setups and respiratory care.
• Knowledge of safety and regulatory compliance protocols.
• Valid driver's license and reliable personal vehicle required.

Responsibilities

• Set up CPAPs and RADs in a professional manner.
• Complete all necessary documentation for patient use.
• Monitor compliance and follow up with non-compliant patients.
• Manage oximetry processes and handle patient supply requests.

Job description

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned or related to the functionality of the center.

Job Responsibilities

• Performs CPAP/RAD setups in a timely and professional manner
• May also perform setup of oxygen equipment and other DME in patients' homes as well
• This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
• Cleans rental equipment when returned to the center, in accordance with policies and procedures
• Maintain cleanliness and organization of warehouse/storage area
• Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
• Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
• Monitors mdINR Compliance report and follows up with non-compliant patients
• Manage the center's oximetry process
• Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
• Responsible for participating in on‑call responsibilities for the center
• The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
• Represents the company through professional personal appearance, patient care activities
• May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
• Requires use of personal vehicle and a valid driver's license