Medical Equipment Setup, CSR

Lincare; Alexandria (LA); On-site; USD 38,000 - 52,000; Full time

Job summary

Lincare Alexandria is seeking a dedicated DME Technician to perform CPAP/RAD setups, manage supplies, and ensure compliant patient care.

You will handle in-home equipment setups, patient education, insurance verification, and on-call support, while maintaining documentation and warehouse organization.

Qualifications

• CPAP/RAD setups and patient instruction required.
• Documentation per center policies and procedures.
• Insurance verification and order processing for supplies.
• On-call responsibilities as needed.

Responsibilities

• Performs CPAP/RAD setups in a timely and professional manner.
• May also perform setup of oxygen equipment and other DME in patients' homes as well.
• This includes completion of all required documentation and patient instruction on equipment use.
• Cleans rental equipment when returned to the center per policies.
• Maintain cleanliness and organization of warehouse/storage area.
• Monitors CPAP/RAD Compliance reports and follows up with non-compliant patients.
• Responds to patient requests for CPAP/RAD supplies, including insurance verification and arranging shipment.
• Monitors mdINR Compliance report and follows up with non-compliant patients.
• Manage the center's oximetry process.
• Follow Safety & Regulatory Manual policies, including OSHA and Emergency Planning.
• Participate in on-call responsibilities; frequency depends on center size.
• Represents the company through professional appearance and patient care activities.
• May serve as a backup to other employees during vacations or absences.
• Requires use of a personal vehicle and a valid driver's license.

Skills

CPAP setup

RAD setup

Documentation

Insurance verification

Patient education

On-call responsibilities

Job description

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call mdINR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center.

Job Responsibilities

• Performs CPAP/RAD setups in a timely and professional manner
• May also perform setup of oxygen equipment and other DME in patients' homes as well
• This includes completion of all required documentation, instructs patient on the safe and proper use of equipment
• Cleans rental equipment when returned to the center, in accordance with policies and procedures
• Maintain cleanliness and organization of warehouse/storage area
• Monitors CPAP/RAD Compliance report and follows up with non-compliant patients
• Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient
• Monitors mdINR Compliance report and follows up with non-compliant patients
• Manage the center's oximetry process
• Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning
• Responsible for participating in on-call responsibilities for the center
• The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility
• Represents the company through professional personal appearance, patient care activities
• May serve as a backup to other employees for vacation, illness, or other periods of absenteeism
• Requires use of personal vehicle and a valid driver's license